Frequently Asked Questions

What is your pricing policy?

For the most up-to-date rates, visit our booking portal.  Rates may vary on weekends, during holidays, and special events.  We charge $20 per child.

To make a special booking request, contact alvin@theheroninn.com

When is Check-in?

Check-in is usually between 3:00 pm - 7:00 pm, but we can accommodate special requests, just ask.

Can I cancel my stay?

Of course, we just ask that you give us at least a 72 hour notice for all cancellations.

Can you Cancel reservations made through 3rd parties?

Nope, we can’t.  You can cancel through the site you booked through.

What time is check out?

Check-out time is 11:00 AM.  Late checkouts will incur a fee of $20 per hour.

I have a morning spa appointment, can I check out late?

Yes, we offer noon checkout for anyone with a spa appointment on the morning of checkout.

Can I cancel my spa appointment?

Yes, please cancel 24 hours in advance to avoid being charged $50 for missed or cancelled scheduled treatments.

I forgot something there, can you return it?

Yes, however, to cover our costs we charge $20, plus postage.  Items not returned are donated to the La Conner Soroptimist Club thrift store.  Proceeds of their sales go to assist women and girls in La Conner.

Can I bring a pet?

We are pet-friendly and allow small and medium breed dogs.  We charge $40 per stay per pet. Don’t forget, you are still responsible for all damage caused by pets.

Can I grab a breakfast?

Take advantage of our breakfast from 8:00 am - 9:30 am. Need an earlier breakfast? Let us know and we can prepare a grab and go bag as early as 7:00 am.  Room services is available for $10 per guests.

Can you accommodate my food allergies?

We can, we just ask that you let us know at booking or check-in of any special requests.

Is your Inn Smoke-Free?

In accordance with state law smoking is prohibited in all rooms, on the decks, balconies and within 25 feet of the building.  A minimum cleaning fee of $150 will be charged to anyone who smokes in these areas.

Can I have a candle in my room?

No, open flames of any kind are not allowed in the rooms.